Privacy Policy
Acorda Spesialkaffe respects your privacy and processes personal data responsibly. This privacy policy explains what information we collect, why we collect it, and how we use it.
| Data Controller | Details |
|---|---|
| Company | Acorda Spesialkaffe |
| Organization number | 931 751 875 MVA |
| Customer Service | info@acordakaffe.com |
| Website | acordakaffe.com |
Personal data we collect
When you use our website or place an order, we may collect:
| Type of information | Example |
|---|---|
| Contact information | Name, email, phone number |
| Delivery information | Address, postal code, country |
| Order information | Products purchased, order history |
| Payment information | Payment method and transaction status |
| Customer service information | Messages, return requests, complaints |
| Technical data | IP address, browser, cookies, and website usage |
| Marketing consent | Newsletter subscription, upon registration |
Why we use personal data
We use personal data for:
| Purpose | Reason |
|---|---|
| Processing orders | To deliver purchased products |
| Handling payments | To complete the transaction |
| Providing customer service | To answer questions and resolve issues |
| Handling returns and complaints | To safeguard your rights as a consumer |
| Sending order updates | To inform about confirmation, shipping, and delivery |
| Sending newsletters | Only when the customer has consented |
| Improving the website | To understand performance and user experience |
| Fulfilling legal obligations | Accounting, tax, and consumer protection |
Payment providers
Payment information is processed by secure third-party providers. Depending on the available payment options, this may include Shopify Payments, card providers, Vipps, Klarna, or other payment services. Acorda Spesialkaffe does not store full card details.
Shopify
Our online store is powered by Shopify. Shopify may process personal data necessary to operate the online store, checkout, order management, and related services.
Klarna and Vipps
If you choose Klarna or Vipps at checkout, your payment and relevant personal data may be processed by these providers in accordance with their own terms and privacy policies.
Newsletter and marketing
If you subscribe to our newsletter, we may use your email address to send news, offers, product launches, and updates. You can unsubscribe at any time via the unsubscribe link in the email or by contacting us.
Cookies
Our website may use cookies and similar technologies for:
| Purpose of cookie | Example |
|---|---|
| Operating the website | Shopping cart and checkout functionality |
| Analyzing performance | Traffic and page performance |
| Improving the experience | Remembering preferences |
| Marketing | Measuring campaigns and advertisements, when used |
You can manage cookies via your browser settings and any cookie banners on the website.
Data sharing
We only share personal data when necessary to operate the business, including with:
| Partner type | Purpose |
|---|---|
| Payment providers | Payment processing |
| Shipping providers | Delivery |
| Shopify | Online store operation |
| Accounting systems | Statutory accounting obligations |
| Email/newsletter services | Marketing, only with consent |
| Authorities | When required by law |
Storage period
We store personal data only for as long as necessary for the purpose for which it was collected, or as long as required by law. Accounting-related information may be stored in accordance with Norwegian accounting and tax legislation.
Your rights
You may have the right to request access, rectification, erasure, or restriction of your personal data, in accordance with applicable legislation.
For privacy inquiries, please email:
info@acordakaffe.com
Subject: Privacy Request
Updates
This privacy policy may be updated as needed. The latest version is always available on our website.
Last updated: May 2026